All orders are subject to availability and while stocks last.
These delivery rates apply to online orders only.
Your order represents an offer to us to purchase a product.
We accept your offer when we send an e-mail confirmation to you.
Payments will be pre-authorised, but full payment will not be taken until your goods are ready for dispatch.
Our acceptance of your order will take place when your goods are dispatched unless we have notified you that we do not accept your order. Non-acceptance of your order may be caused by the product being unavailable from stock, by our inability to obtain authorisation of your payment or because insufficient personal information has been supplied. We reserve the right to refuse your order and return your payment.
We strongly recommend that you do not book fitters/contractors until your order has been delivered and fully checked by you. We cannot be held responsible for any third party charges that may be incurred due to non-delivery of an order, or orders that have not been checked on delivery.
Deliveries will be by the most appropriate method for the goods you have ordered. Where goods are heavy and / or bulky, delivery may only be possible to the kerbside at the delivery address.
Delivery charges (Mainland UK only):
|0.01kg to 5.0kg||£7|
|5.1kg to 24.99kg||£10|
|25kg to 50kg||£15|
Free delivery on all orders over £250 (including VAT)
We can usually deliver your tiles to Mainland UK addresses within 3-5 working days of your order being accepted. If all or part of your order is out of stock we will contact you to give you an estimated delivery date.
We are happy to ship overseas. However, please do NOT order online; contact us to discuss your requirements.
You have the right to cancel your order, but you must do so within 14 working days of the day on which you receive the goods. If you wish to cancel the order after the goods have been dispatched, please see our Returns Procedure.